Billing

Billing, quietly.

Short answer: Toe & Tell isn’t taking payments yet, so there are no charges from us. When the shop opens, charges will show a neutral billing name, never what you bought. We’ll publish the exact wording on this page before the first sale.

See a charge you don’t recognize?

Until the shop opens, it isn’t us. Contact your card issuer.

When the shop opens

• Every order will get an emailed receipt showing the billing name that will appear on your statement.
• Refunds and order problems: email help@hamperhousegoods.com with the date and amount. The full refund policy will be published before the first sale.
• Think a charge is fraud? Tell us first so we can cancel the order and stop shipment, then contact your card issuer.